2020 Impact Report

It’s been a massive 12 months. Here’s a behind the scenes look at how we measure success and what we’ve achieved in the past year.


Here are all the fun things you’ll find in this year’s Impact Report. Simply click on the icon below to get where you’re going.


Acknowledgement of Country, Statement of Context and a Message from Code for Australia’s Base Team.

Overview + Strategy

What were our goals going into 2020 and what did we actually achieve?

Our People + Org Health

Financials, our people and our organisational health.


It was a big year for our community. FInd out what we got up to. 

Program Updates

An in-dept review of each of our programs and how we pivoted in 2020.

Thank You

Thank yous and final words from our Managing Director.

Acknowledgement of Country

Code for Australia’s staff members work all around the country now called Australia.

This year, our work has taken place on the lands of the Wurundjeri Woi Wurrung, Bunurong Boon Wurrung people of the Kulin Nation; the lands of the Gadigal, Wangal, Worimi, Birrabirragal, and Bidjigal of the Eora Nation; and the lands of the Gubbi Gubbi, Jinibara, Jagera, Turrbal and Yugambeh people.

We acknowledge that sovereignty was never ceded and pay our respects to elders past, present and emerging across Australia.

Statement of Context

This year we began to start events and presentations with a Statement of Context – an idea shared by Matt Wicking. Here is our version for the year 2020.

This year began in flames, with the rest of the world keeping a keen eye on the bushfire situation across these lands. This served as a reminder that climate change should be a priority for all citizens and all governments too.

As fire season ended we were met with something new to fear as COVID-19 spread around the world. As the planet shut down to stop the spread, we were quickly able to discern just what kind of impact we actually have on the places we call home.

Let’s keep all this in mind as we take a moment to recognise the context within which we find ourselves at the end of 2020 – at a time when the human species is having an unprecedented impact on the planet. Let this serve as a reminder that the ideas we share and any actions we take as a result will have consequences for other people and other species – both those living now as well as future generations.

Photo by Nolan Di Meo 

Message from Base Team

Welcome to the second edition of our Impact Report! We knew 2020 was going to be a big year as a result of Code for Australia having a brand new Base Team. What we couldn’t have predicted was well, pretty much anything else.

On 16 March we closed up our laptops at Code for Australia HQ and headed home to work. We didn’t know how long for or what this could mean for future business or the health of our team. We would soon realise that the world’s needs and expectations for digital services would accelerate at lightning speed as a result of the COVID-19. Our friends in government have done their best to build maturity and meet those needs and we’ve been truly floored by their dedication this year. It’s been a seismic, and systemic shift.

Pivoting to online is something we hail and encourage, but this year even we were tested. It hasn’t been easy. But we can honestly and proudly say that we’ve enjoyed the process and found new ways to flourish. So much so that 2021 and beyond will see Base Team working predominantly remotely.

This year has also seen more financial stability for the organisation, a new strategy (more on that below!), new policies and procedures, and a new Advisory Board.

In the midst of all these changes, one thing has stayed the same: that people are at the core of everything we do. We can truly say the quality of work we’ve shipped this year has been taken to new levels and none of that would have been possible without the dedication of our Fellows and the input of our community, both of whom continue to provide us with constant inspiration and ideas.

So, with that – here’s a snapshot of our year. Say cheese.

– Esther, Cass & Matt

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We're based in Melbourne, on the traditional lands of the Woiwurrung and Boon Wurrung peoples of the Kulin nation.

We acknowledge that sovereignty was never ceded and pay our respects to elders past, present and emerging across Australia.

As an organisation we benefit from the rich history of contributions that Aboriginal and/or Torres Strait Islander people have made to the world.

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