Australian Digital Health Agency

Australian Digital Health Agency - Lunch & Learns

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Health

Future Practice

Partner

Background

We helped the Australian Digital Health Agency gain a greater understanding of technical concepts through a series of monthly Lunch & Learn sessions.

Team

Matt Sawkill

Technical Facilitator

Esther Semo

Facilitator

THE ASK

The Australian Digital Health Agency's mission is to create a collaborative environment to accelerate the adoption and use of innovative digital services and technologies in healthcare. They manage platforms including My Health Record. Under the backdrop of COVID-19, digital health has seen exponential growth in relevance and importance, making it more pertinent than ever for all Australians and healthcare providers. The Agency's divisions include digital strategy, policy, services and engagement and their staff have wide-spanning areas of expertise.

The Agency were looking to build on their core competencies by offering all staff training to deepen their understanding of digital concepts, so we were brought on board to deliver monthly Lunch & Learn sessions throughout 2023. Topics include:

How to talk about tech
Human-centred Design
Accessibility
Privacy & Security best practices
Data Literacy, Management and Visualisation
Analytics for decision making
Online collaboration and facilitation
Working well with Delivery Teams

"The Australian Digital Health Agency engaged Code for Australia to deliver awareness programs to our staff on digital and data concepts, as a part of the implementation of our core capability framework. The facilitators' expertise and passion were evident in every session, creating an engaging and collaborative learning environment. These workshops not only demystified complex concepts but also provided practical guidance on real-world applications. The impact of Code for Australia's workshops is truly remarkable, as participants gained newfound confidence to drive positive change."

David Sachse, Learning & Development Manager

Australian Digital Health Agency

OUR APPROACH

Central to all of our educational offerings is creating a friendly and open environment for folks to learn, ask questions and bring real-world examples along to work through. The sessions create an informal and interactive atmosphere wherein people can ask lots of questions and build-up their knowledge. We start with the basics including asking (and answering) questions like, “what is accessibility?”. We then build upon that knowledge through analogies, case studies, and even live demonstrations.

We invite all participants to add their unknown tech terms to our 'Jargon Wall', and explain these in the most relevant sessions throughout the series. We also shared supplementary resources at the end of each session, which allowed participants to go deeper on specific elements of topics they find most interesting or valuable in their work.

These Lunch & Learn workshops are run online for for 60 minutes per topic with each session offering a comprehensive introduction to a technical concept and content tailored around with the Agency's context.