Service NSW Senior Saver’s Card
PARTNERS: Service NSW
FELLOWS: Michelle Cabanela, Kynan Hughes, Adrian Rodriguez
DESCRIPTION: Service NSW operate a shared delivery unit for state government, building infrastructure and designing forms to handle online transactions. They partnered with Code for Australia to increase capacity in their delivery teams, and build capability – with the fellows helping to amplify and improve Human-Centred Design and Agile practices.
Our key deliverable was a new online transaction to support the launch of the NSW Senior Saver’s Card. The fellows each played key roles in the design and delivery of the Senior Saver’s Card building the transaction form on time and on budget.
Read more from the team on our blog.