Tech For Non Tech

An interactive online workshop series that demystifies modern tech and empowers those working in government to build their digital capabilities.

How It Works

Tech for Non Tech helps leaders build their digital fluency by deepening their understanding of web development and learning how to work amazingly with developers.  Teams learn how to make well-informed and sustainable technical decisions. 

The classes are functional, flexible and tailored to your needs and 
are conducted through interactive and active learning,

We believe that digitally fluent teams are crucial in the making of technology that is accessible, sustainable and useful to all.

Workshop Structure

Tech for Non Tech begins with two 3-hour foundational workshops. The workshops are an interactive experience that enable active participation for lasting knowledge . Once participants have completed these, we deliver bespoke classes with custom content—informed by your goals for transformation and upcoming project work.

Foundations Part 1 (3 hrs)

This first session is about building a ramp of knowledge. We demystify  tech jargon and introduce techniques to explain technical concepts.

Foundations Part 2 (3 hrs)

This second session focuses on understanding digital ecosystems. Participants gain confidence in their ability to translate technical concepts.

Custom Class (3 hours)

Your choice of any two additional topics from our Custom Class topics menu. Your team will build on learnings from the foundational material.

Custom Classes

A 3-hour Custom Class can deep dive on any two of the topics below and serves to unpack material that is more relevant to your specific needs. Interested in a topic that isn’t listed below? We can cater to that.

Data literacy

Analytics for decision making

Working well with delivery teams

Live demo from a guest civic tech developer

Agile fundamentals

Agile procurement, managing time, quality & scope

Human Centred Design

Building your own delivery team

Engagement with an external delivery team

Privacy best practices

Security best practices

AI & Machine Learning

How to evaluate emerging tech

Online collaboration & facilitation


There are so many opportunities that changing and developing technologies offer. I wanted to make sure that I wasn’t being left behind and that I was leveraging all the opportunities that were being made available.

Brian Wearne, General Manager, Information and Dispute Services Centre at Consumer Affairs Victoria


Our expert hosts and technical facilitators create safe environments where no question is too big or small, and where no two sessions are the same.

Lina Patel

Lina Patel


Lina was previously part of the Code for Australia Base Team, and is a facilitator and collaboration designer. 

Ben Ralph

Ben Ralph

Technical Facilitator

With over a decade of experience founding tech companies and teaching web development, Ben is happiest when he’s helping people understand all things human-centred, agile, tech and leadership.

Cassitie Galliott

Cassitie Galliott


Cassitie is our current Head of Delivery and has a background in workplace facilitation and training. Coming from a non-technical background, Cassitie offers empathetic facillitation. 

Matthew Wright-Simon

Matthew Wright-Simon


Matthew is a facilitator whose purpose is to creatively stimulate, engage and activate people to contribute to positive social, environmental and economic impact.

Steve Bennett

Steve Bennett

Technical Facilitator

Steve is an open data and web mapping expert, a founding member of Open Knowledge Melbourne and one of Code for Australia’s first Fellows. He knows his stuff.

Common Questions


What are the goals of Tech for Non Tech?

  • To help public sector leaders build their digital fluency 
  • To understand how to work well with technical teams.
  • To empower digitally fluent leaders that can make technology that is accessible, sustainable and useful to all.

What kind of questions will Tech for Non Tech answer?

  • Why do technical projects take ten times longer than expected?
  • What’s inside the magic black box? 
  • What’s the optimal way of working with programmers and tech teams
  • What is happening in the world of tech?
  • What do I need to know about proposing and undertaking a tech project?
  • What is open source software and why is everyone talking about it?

What are the times, dates and prices for classes?

Our next session is ready to kick off when you are. Because there are so many variables when it comes to custom classes, you’ll need to get in touch with us to chat through the dates you have in mind.


How can I benefit from participating?

Participants walk away with a holistic understanding of:

  • web development and the internet
  • a stronger understanding of how to work well with technical people
  • skills to break through technical terms and jargon
  • a greater understanding of how to make well-informed and sustainable technical decisions.

I want to get started now, do you have anything that can help me?

We sure do. We realise that everyone can’t make it to our classes in person, which is why we created Working Well With Developers – a free, five-part email course that shares insights from our community of developers.


I need to convince my colleague or boss, can you help me?

We’ve prepared a pitch deck to help our public sector friends request support to participate in Tech for Non Tech. Send us a message and we’d be happy to send through a copy.


Do you offer discounts for certain organisations?

We’re committed to ensuring technology is as inclusive as possible. If you are an Aboriginal or Torres Straight Islander person, or you work for an organisation that aims to improve the lives of Indigenous Australians, send us a message and we’d be happy to offer you a discounted rate on classes.

What People Love

I didn’t really understand what it was that was the problem. But I do now, and it’s a revelation. I’m having much more informed conversations with my IT director, and with my director of our digital strategy.

Keryn Negri

CEO, Victorian Civil and Administrative Tribunal

I understood things that I didn’t really quite understand before that’s quite empowering. Understanding those basic concepts then allows you to build from a base.

Brian Wearne

General Manager of the Information and Dispute Services Centre, Consumer Affairs Victoria

Our Alumni

We’re proud to have worked with participants from agencies, departments and organisations across Australia.

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We're based in Melbourne, on the traditional lands of the Woiwurrung and Boon Wurrung peoples of the Kulin nation.

We acknowledge that sovereignty was never ceded and pay our respects to elders past, present and emerging across Australia.

As an organisation we benefit from the rich history of contributions that Aboriginal and/or Torres Strait Islander people have made to the world.

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